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FAQ

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Call 763-445-9005 Serving Anoka, Hennepin and surrounding counties.

In the plumbing industry, there is always more than one way to skin a cat. Knowing more about your plumbing problem will always be helpful in determining and implementing a solution. To these ends, it is the firm belief of Marvel Sewer and Drain that providing education alongside cordial service is key to our continued success, as well as that of our customers. For your convenience, we have answered some of the most common questions asked in the plumbing industry. If you have a question not answered in this list, feel free to reach out to one of our associates at traditional business hours. Our employees are ready to schedule your chosen service appointment with special considerations paid to the constraints of your schedule and your budget.

How does Marvel Sewer and Drain clean my pipes?

Marvel Sewer and Drain is a full service sewage and drainage professional that provides only the most effective and economical plumbing solutions. Our customers have reported consistent satisfaction in their cosen services, demonstrable in the overwhelming positive customer testimony also available for viewing on our website. Our service combines the cordial nature of a family run business with the economy and efficiency of brand-name plumbing firms. Whatever budget, whatever schedule and whatever situation, Marvel Sewer and Drain is here to help.

Are chemical drain cleaners as safe as they are effective?

Chemical drain cleaners vary in their effectiveness depending upon how and where they are applied. In most residential cases, environmentally-friendly, health-safe chemical solutions can be employed in the interior with little potential for danger. In industrial contexts, the volume and need of your operation may require stronger chemicals, posing different hazards depending on their relative purpose. In all cases, the chemical drain cleaners are best employed by sewage and drainage professionals like Marvel Sewer and Drain.

How do I prevent clogs in my drains?

Drains can become clogged a number of reasons. In general, it is often best to ensure that your drains are covered or filtered in some way, to prevent obstructive detritus from entering the drain. In the case of residential bathroom, preventing the entry of hair into the drain is critical. In the kitchen, preventing oils and grease from entering the drain will also prove helpful in preventing future clogs. Proper disposal of oils and grease will allow your drains to function at their best. To ensure your drains and sewer perform at their best, enlist the routine maintenance services of a sewage and drainage professional like Marvel Sewer and Drain.

Why do I experience repetitive clogging?

A clogging problem unresolved by traditional filtration and cleaning methods is often caused by a problem farther down the drain. Issues like invasive tree roots, seismic displacements, and detritus obstructions can all form in areas inaccessible to persons without specialist equipment. Without a prompt and professional response, these kinds of issues can cost you thousands of dollars in structural damage, increased costs of water usage, and property flooding. When these issues strike, it is often best to seek assistance from a professional plumbing firm like Marvel Sewer and Drain.

Why does an odour of sewage emanate from my water-based appliances?

The content of a drain obstruction can often dictate the kinds of smells that emanate from your drains and sewers. In some cases, a blockage with no scent can be present, whereas a scent of sewage clearly indicates a blockage formed of sewage. Recognizing the scent and the source of the scents will prove incredibly helpful in eventually resolving your plumbing problem. Recounting these details to a professional plumber like those available at Marvel Sewer and Drain will help inform their choice of solution, and help you save money and time.

What situations require professional plumbing assistance?

Full service sewage and drainage professionals cater to a wide variety of needs and provide services that include but are not limited to residential and industrial drain cleaning, drain repair, drain unclogging, as well as trenchless sewer repairs, sewer pipe replacement, hydro-jetting, and remote camera inspections. We believe that providing the widest variety of services to the widest variety of customers ensures our continued commercial success. Even if your system functions fine and you would simply like some questions answered regarding your plumbing systems, feel free to contact us. When you think of plumbing solutions, think of Marvel.

How does a Marvel Sewer maintenance service typically proceed?

Most Marvel Sewer and Drain maintenance services will begin with you providing some basic information concerning the nature of your plumbing system and the problem you are experiencing. This information will for the basis of your maintenance ticket, which will be handed off to one of our expert field technicians. The technician will use this ticket to become familiar with your situation even before they have arrived. Once at your home or place of business, the technician will seek to implement the most effective and economical plumbing solution possible.

How do I prevent a foul odour from emanating from my garbage disposal?

When your residential or commercial garbage disposal begins emanating a foul odour, there can be a number of different causes. The accumulation of food waste in the disposal without regular cleanings can lead to a foul odour. In these cases, regular maintenance and filtration of your garbage disposal is recommended. Pouring residential cleaning chemicals like bleach in moderation can also improve the smell and resolve potential clogs. Other non-traditional methods include running your garbage disposal only using cold water. In any case, consulting a plumbing professional like Marvel Sewer and Drain is always the best choice.

Does Marvel Sewer and Drain provide emergency plumbing services?

Dealing with a burst pipe or a clogged drain in an emergency situation can prove stressful and tiresome. Marvel Sewer and Drain understands that these things happen. To these ends, emergency services are a critical facet of our plumbing offerings, and we are happy to respond to whatever plumbing problems your system may present. We offer our full line of plumbing offerings throughout all major holidays, and will work tirelessly to ensure your sewage and drainage problems are resolved. At whatever time and at whatever place, Marvel Sewer and Drain is ready provide residential or commercial plumbing solutions, and save the day.

What types of payment does Marvel accept?

Marvel Sewer and Drain accepts all major forms of credit and debit cards, as well as cash at our physical locations. Our expenses are thrice verified to ensure that no expense is incurred for a service unrendered. We believe that no customer should have to pay for a service that has not been performed to their complete satisfaction. Once your service is completed to your satisfaction, you will receive a bill detailing the various charges and expenses incurred by your service. We offer flexible payment plans, and hope that you place your trust in us today!

Who is Marvel Sewer and Drain?

Marvel Sewer and Drain is a full-service sewage and drainage professional servicing multiple locations in Anoka County and the surrounding communities. We are able to provide both commercial and residential plumbing services, ranging in everything from sewer pipe replacement to civilian drain cleaning. It is our firm belief that providing the most comprehensive set of plumbing solutions available on the market is key to our continued success, as well as the success of our customers. Our field technicians will travel to your home or place of business in a timely manner and perform your chosen service on your terms.

What areas do we specialize in?

We are proud to provide residential and commercial plumbing services throughout Anoka County, including Coon Rapids, Blaine, Spring Lake Park, Plymouth and Pine Springs. We are also able to cover some areas of the Twin Cities, as well as Hennepin County. Our coverage area is designed to ensure that our technicians can travel in a reasonable amount of time to respond to emergencies. In addition, our service areas allow for our employees to move specialized equipment from job to job without major logistical problems. With whatever problem you may have, Marvel Sewer and Drain is here to help. Contact us today!

Does Marvel Sewer provide free estimates?

With Marvel Sewer and Drain, you can rest assured that you will receive a free estimate prior to any chosen sewage or drainage service. One of our expert technicians will travel to your home or business and perform an initial assessment of your situation. We are able to provide free assessments to both our residential and commercial customers. This assessment will produce a quote, detailing the expenses that might potentially be incurred with your chosen service. We believe that a customer should be aware of the potential expenses of any chosen service, and that an educated choice is often the best choice.

What is Marvel Sewer’s customer guarantee?

Marvel Sewer and Drain is able to provide each and every one of our customers with a 100% satisfaction guarantee. If you are not personally satisfied with your chosen services, you will not be charged. It is our duty to provide the most comprehensive and cost-effective plumbing service currently available on the market. When we install a drain, we offer a complete warranty within the first six months of use. Our sewer lining offerings include a fifty year warranty, and our technicians will ensure your lining is installed promptly and properly.

How can I contact Marvel Sewer?

Depending on the nature of your plumbing problem, there are a number of ways that you can contact Marvel Sewer and Drain. In non-emergency situations, you can either email our corporate office at the email address available on our website, or visit one of our physical locations in Anoka County. In emergency situations and situations that require more prompt responses, give our office a direct call at the our commercial response number, also available at our website. In whatever case, and whatever situation, contacting a licensed plumbing professional like Marvel Sewer and Drain is imperative.

How do I know I can trust Marvel Sewer?

Marvel Sewer and Drain has been in operation in Anoka County for nearly a decade. Our staff are passionate, educated personnel that know the meaning of a good value. Our technicians will work with you and for you to ensure your complete satisfaction with your chosen service. When you enlist the services of Marvel Sewer and Drain, rest assured that you will be treated like family. Your service will embody a combination of cordiality and efficacy, and all of our services come with our trademarked service guarantee.

What kinds of residential services does Marvel Sewer and Drain provide?

We are able to provide our residential customers with common unclogging services, drain cleanings, trenchless sewer repairs, as well as pipe repair services and inspections. Our technicians have worked inside homes for many years, and are familiar with the technologies and techniques to keep your home safe. We believe that providing the widest variety of effective plumbing solutions to our customers keeps them coming back.

What kinds of commercial services does Marvel Sewer and Drain provide?

To our commercial customers, we are able to provide hydro-jetting technologies, commercial sewer repairs, sewer pipe replacement services, as well as plumbing inspection services. Our expert technicians have worked with business for many years, and understand the intricacies of commercial plumbing systems very well. They will work to ensure your continued profitability, and that their services render little interruption to the operation of your business.

In need of sewer and drain repair? Consider Contacting Marvel Sewer today!

Knowing who to turn to in providing your home or business with comprehensive plumbing services is not easy. With the many options and providers, making a choice is difficult. Make the right choice, and contact Marvel Sewer and Drain. Our staff are experienced, educated and enthusiastic in implementing your chosen maintenance service. Our field technicians will work right alongside your to ensure your complete understanding and satisfaction. When you think of sewer and drain repair, think of Marvel. Give us a call today!

Marvel Superhero Team Logo
Call 763-445-9005 Serving Anoka, Hennepin and surrounding counties.
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